CC-UC-02601 - Unable to Conduct Laboratory Test (Blood)

Actors

  • Client/Client caregiver
  • Clinic administrator
  • Phlebotomist

Pre-conditions

  • The client has an appointment or is at a walk-in diagnostic laboratory clinic.
  • The client has been registered to provide a blood specimen.
Step Description Data elements collected Result
1 The phlebotomist determines that the client is disqualified from providing a blood sample. Disqualification reasons may include but is not limited to failing to fast or failing to abstain from certain food/medications, feeling unwell etc.
  • Service Request Identifier
  • Service Request Status
  • Service Request Status Reason
  • Fasting Status Flag for Specimen Collection (when failure to fast is the reason)
  • Health Concern(s) (only if feeling unwell is documented as a clinical concern)
  • Health Concern Clinical Status (if applicable)
The client is disqualified from providing a blood sample, and the client's medical record is updated to reflect the reason.
2 The Phlebotomist provides the client with preparation instructions.
  • Service Request Additional Instructions
  • Appointment Instructions
  • Document Date and Time
  • Document Status
  • Document Type
  • Document Recipient
  • Document Content
Laboratory test preparation instructions are provided to the client the client's medical record is updated.
3 The clinic administrator re-schedules the laboratory test.
  • Service Request Identifier
  • Service Request Status
  • Service Request Timing
  • Appointment Service Category
  • Appointment Service Type
  • Appointment Creation Date and Time
  • Appointment Requested Range
  • Appointment Reason
  • Appointment Instructions
  • Appointment Confirmation Status
  • Appointment Period
The laboratory test is rescheduled.
4 This use case ends. Not applicable Not applicable

Post-conditions

  • The client is disqualified from providing a blood sample.
  • Laboratory test preparation instructions are provided to the client.
  • The laboratory test is rescheduled.
  • Client's medical record is updated at the diagnostic laboratory clinic.

Contact us

If you have questions about this initiative, would like to be added to our stakeholder notification list or would like to participate in our consultations, please email us.

connectedcare@cihi.ca

How to cite:

Canadian Institute for Health Information. CC-UC-02601 - Unable to Conduct Laboratory Test (Blood). Accessed November 02, 2026.